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Mercure Koh Chang Hideaway Reviews

   

Mercure Koh Chang Hideaway (prev Dusit Princess Koh Chang)
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Reviews of Mercure Koh Chang Hideaway

66

Hotel
Reviews

Hotel Reviews

Read all 66 reviews and thoughts (average: 3.94 out of 5) on the Mercure Koh Chang Hideaway before you book online.

5/5    Score based on 66 reviews

5/5 =
Excellent
44%
4/5 =
Very Good
23%
3/5 =
Average
18%
2/5 =
Poor
14%
1/5 =
Terrible
2%
4/5

Very Good

A nice place to stay and relax
Date:
Firstly the design of the hotel is quite impressive. During the three nights in Mercure, we enjoyed a lot and feel very relax and confortable. Services are good too.Although there's no bathtube in the...

5/5

Excellent

Relaxing stay
Date:
My Partner and I stayed at the Mercure for two nights and I would highly recommend this hotel. It is located between the fishing village (Bang Bao) and Lonely Beach which is perfect if you are looking...

5/5

Excellent

Quiet and Relaxing
Date:
My wife and I had a fabulous time at the Mecure, the staff were friendly and the rooms were very comfortable and clean. The internet is free and reasonable fast, the food was of a good standard and...

4/5

Very Good

My great holiday
Date:
A nice and comfortable, the room is right next to the beach which you can feel the wind breeze. There are a lot of activities here for you to enjoy and relax. The food here was tasty with all the...

2/5

Poor

Don't be misled by the Mercure brand. Try other resorts on the Island
Date:
I recently spent 1 week at this property with my wife. We got married at the resort. I won't comment on that experience since it was not related directly to our stay there. So overall, here is my...

5/5

Excellent

Perfect location for a relaxing getaway!!
Date:
My friends and I recently stayed @ the Mercure Hideaway in Koh Chang for 4 nights. 15/12-20/12. We found the location was perfect for what we were after. We just wanted to relax and have fun for 5...

5/5

Excellent

one fabulous week
Date:
Two things to start. Previous guests have complained about the beach. Well they have fixed it. It is now a great beach only 50 feet from the pool. It is clean with a nice slope and the water is...

3/5

Average

Good resort, but also some drawbacks
Date:
We stayed here for a couple of nights simply to relax. Overall, this is the right place to relax since the hotel is on one of the quiet parts of the island. Furthermore, you can hang out all day in...

5/5

Excellent

Love Love Loved the Mercure!
Date:
The hotel was great! Service was excellent, sitting by the pool all day amazing! The only bummer is the cost of songtaw (pickup taxis- $150 baht to drive the four of us 1.5 km to Lonely beach) was...

5/5

Excellent

My favourite place in Thailand
Date:
I specially came here for 1 night from another part of the country just to relax and feel free...cause I was there before and really love it. The place is really amazing, great nature, excellent bay...

3/5

Average

Mixed bag at the Mercure....
Date:
First of all, my husband & I are fairly regular visitors to the Koh Chang area (see my other reviews) and we decided to try the Mercure for the first time. Lonely Beach & Bailan Bay are at the...

5/5

Excellent

Perfect for a romantic getaway
Date:
The Mercure is a very nice hotel outside the hustle and bustle of the main beach towns on Ko Chang. The grounds are cool and modern. The rooms fresh, clean and of good standard The pool area is...

4/5

Very Good

Under-rated by past comments
Date:
We stayed here on Novemebr 2012 and found the staff very competant and helpful. Every request was carried out in shortest time and the front desk are efficient and polite. The hotel must have improved...

5/5

Excellent

Great! Don't miss it when you are in Koh Chang
Date:
Unforgettable! Beautiful location in a very quiet bay, friendly and helpful staff, very nice rooms... something close to perfection! We spent 2 weeks in koh Chang, staying 2 or 3 nights in different...

3/5

Average

Poor service, remote location
Date:
First visit to Koh Chang. Nice hotel, and very quiet, yet a long way from everything. There are a small numbers of shops and restaurants within walking distance, but in low season many are not open....

4/5

Very Good

Nice hotel, far away from the crowds
Date:
Have been meaning to go to Koh Chang for a long time, finally booked for a couple of nights, despite the really long drive from Bangkok, we enjoyed our stay. On arrival we were greeted by the...

4/5

Very Good

Great time at great value
Date:
Enjoyed the long weekend at mercure koh chang a lot. Rooms are spacious especially the pool villa. We've got the low season rate which is great value. The drive is a bit long from the port but worth...

2/5

Poor

Beautiful location and nice room, but lacking service.
Date:
Our family went to Koh Chang for the first time. We drove from Bangkok and took the ferry to Koh Chang. The roads on the island is narrow and have several wicked turns. Beware if you want to drive...

4/5

Very Good

Beautiful views, quiet location
Date:
The location is beautiful but in a very quiet area. contrary to what othrrs have said, there are restaurants and shops if you walk out the gates of the hotel and turn left. Bring mossie spray, even...

3/5

Average

Beautiful resort but make sure to eat elsewhere
Date:
IIn July I stayed at Mercure Hideaway for 6 nights together with my family. Beautiful resort, right on the beach, with spacious, comfortable and clean rooms. The hotel staff is very friendly and...

5/5

Excellent

Very good atmosphere!
Date:
I like this place very much! Very good decorations, nice room, good bed and ammmmazing view! We had room with sea view and it was fantastic! Not too much ppl, not noisy. Very good for rest, relax and...

5/5

Excellent

very nice hotel
Date:
very nice place to stay away from many tourists with private beach. Staff very polite and helpfull. Hotel in good location, not far to BONG BAO, very nice designed, but may need small refreshing,...

2/5

Poor

Never come back and never recommend to anyone. Please be warned!
Date:
I chose Mercure because i thought this brand with hundreds of hotels around the world must know how to do the business. I was wrong. I was impressed with the hotel buildings and surrounding at my...

4/5

Very Good

Rooms with swimming pool access
Date:
We stayed for 3 nights and did enjoy a room with direct access to the second swimming pool. Check in and Check out was efficient. Service was friendly. Food in the restaurant was not cheap, but...          

4/5

Very Good

What a nice stay at the Mercure Kao Chang....
Date:
Just stayed one night at the Mercure was fantastic, we had very warm welcome from the hotel general manager Khun Daphne and friendly staff. The twin bed room is very comfortable and cozy, we really...

3/5

Average

Ok but quite sterile
Date:
Stayed for 4 days mid May and the hotel was empty, most days had the main pool (Green) area to ourselves. This place is in need of renovation, you can see signs of wear in many areas including the...      

5/5

Excellent

Great place to hide and relax.
Date:
Was staying in Mercure from 20 till 25 of May. Located pretty far from ferry pier, but signs are everywhere and it is impossible to get lost. Nice parking with security. I stayed at pool-access...       

2/5

Poor

Disappointed from the hotel, needs renovation immediately!!
Date:
I m sure the hotel was really nice when it was opened some years ago! But now the rooms are run-down, everywhere in the hotel you see that the renovation would be necessary. The bay offers a nice view...

5/5

Excellent

Hideaway by name, hideaway by nature
Date:
What struck me first was how beautifully this resort sat amid nature. Its softly curved green roofs and natural design means it doesn't intrude visually - but rather settles in against the backdrop...        

4/5

Very Good

If you want to hide away...
Date:
It is a very good 4 star beach resort with the wordwide mercure standards. Beautiful place, small private beach, good pools and 6 small open air jakuzzis in the beach covered with palm trees... The...

5/5

Excellent

Peaceful corner of coastal Thailand away from the crowds
Date:
I took my wife and young son to stay at the Mercure Hideaway on Ko Chang. The resort is on Bailan Beach, a 45 minute drive from the car ferry port. The first thing we noticed about this property is...

3/5

Average

Pool villas are advertized as 123sqm even they are only approx 60sqm. In 2 days I had to change twice because failed airconditio
Date:
I stay approx 100 nights a year in accor hotels and (albeit the loyalty progrMme is not good i am a platinum member) poor service and very poor management at this resort will ruin your vacation. This...

5/5

Excellent

mercure koh chang - the place to be
Date:
The Mercure Koh Chang Hideaway (former known as "Dusit Princess") is located at Bailan Beach in the South of Koh Chang. We had planned to stay there for four nights at first. The pool area is just...

5/5

Excellent

Perfect resort to relax
Date:
The hotel is located in the south of the island, 40 minutes drive from the piers. Latest addition to the Accor hotels in Thailand, the Mercure Koh Chang is beautifully designed, integrated in the...     

5/5

Excellent

How to relax in Mercure Koh Chang Hideaway?
Date:
Take Pool Villa, swim in the warm waters of Gulf of Siam, enjoy of drinks and snacks by the pool or jump into your private pool or Jacuzzi whenever you want, even at night, to cool down your tanned...       

5/5

Excellent

Great family resort
Date:
Spacious room, very clean, nice pool, nice beach depending on tides. Very friendly and efficient staff. Good buffet breakfast. Too bad they don't do a more attractive kids club (just few board game...  

5/5

Excellent

Paradies im paradies
Date:
Das Hotel ist zwar ein wenig abseits gelegen - aber genau das macht es aus. Es sind nur zwei Hotels in der Bucht wo sich andernorts mehrere denselben Strand teilen. Das Hotel ist sehr schön gemacht...   

4/5

Very Good

Great personal space
Date:
The Mercure hideaway .. Earlier called dust princess koh Chang is a premium property in koh chang .. You can see billboards advertising the property at the koh Chang pier .. We stayed for just one...

4/5

Very Good

Back for 2nd Time good for family relaxing
Date:
We were here in November in one of the pool villa. Our kid loved it, staffs here a nice. We came back again in January with our parents this time and stay in the beachfront superior room. We all...

3/5

Average

Mercure hotel: Feel ripped off
Date:
Mercure Koh Chang. We stayed 2 nights in this hotel. Start with the negative: The price you see on the site includes nothing (extra 700 per person for breakfast (though it is 500 on their site,...

5/5

Excellent

Loved it!!!
Date:
Stayed in the pool rooms and loved it, beautiful location, beautiful pool, great service, nice breakfasts and pool side food, look forward to returning! Much much nicer than in the photos!

4/5

Very Good

Nice, i would return if i come back to ko chang
Date:
Te hotel is now Mercure hotel and not Dusisince t anymore, need to update the file (few month ago) Rooms are nice, food is good, site is great, with nice beach.the pool is on the beach as well as...    

3/5

Average

Enjoyed, but unlikely to return.
Date:
The hotel has changed hands, now being Mercure Hideaway. The hotel is a long windy drive from the sea port, and it was dark and raining very heavily when we arrived, so the drive was also difficult....

5/5

Excellent

stayed in a pool access deluxe
Date:
I stayed in the pool access deluxe room for songkran this year and really enjoyed this hotel. The location is quite a long drive from the port but makes for quite a quite location. Lonely beach is...     

5/5

Excellent

Need not worry about Mercure wonderful five days
Date:
Reserved five nights for the Dusit but apparently Mercure bought or took over so we were worried when we arrived as the Dusit Thaini in Bangkok is my favorite hotel but we didn't need to worry as we...

2/5

Poor

A hideaway - but not in a good way!
Date:
Wasn't really sure where to put my review since this hotel has now changed hands to the Mercure group, and this hotel is now the 'Mercure Koh Change Hideway.' I arrived for a few days with family...

4/5

Very Good

Loved it but probably won't go back
Date:
Spend a few days at the Dusit Princess. The place was lovely. We got a villa with our private pool facing the beach. The pool was a bit tiny but it did it's purpose. We had our own deck chairs and...

3/5

Average

Very mixed bag, good and bad!
Date:
Its a very nice Hotel. Our ocean view room had a view of a large tree, with the ocean behind it. Only 50% of ocean view rooms can actually see the ocean. The air-con didn't work in our room. But the...

5/5

Excellent

Amazing Island Ouiet Relaxing Hotel
Date:
We spent a two week holiday at this hotel and enjoyed our stay immensely. The hotel is in a very quiet location away from any of the bars and noise, (if night life is what you are looking for this is...

2/5

Poor

Would never stay here again !
Date:
Note: I am very disappointed because Tripadvisor deleted my initial posting without any explanation. It seems like negative feedback on certain hotels is not appropriate for hotel suppliers who are...

2/5

Poor

Felt ripped OFF
Date:
What a disappointment, 4 star hotel, maybe once but not now, Was told on check in that it would be 3000 Baht a night so we stayed 5 nights, the first Night was 3000, then 4200 then the last 3 nights...

4/5

Very Good

Great Hotel and location
Date:
We stayed here for 2 days and before making any other comment I must say that the staff really make this hotel,and I'm sure are very proud of them all. Being low season staff had a little extra time...

2/5

Poor

I'm sure there are much better on Koh Chang
Date:
This was the tail end of our trip to Thailand and decided to stay somewhere nice on Koh Chang as it was my partner's birthday. Whilst not terrible, compared with other places I've stayed, I...

3/5

Average

Nice, but could improve with small measures.
Date:
Dusit Princess is located at a rather quiet place at Koh Chang which is both good and bad depending upon your preference and what kind of holiday you are looking for. The hotel is nice and well kept...

3/5

Average

nice recluse place , for a good relaxation
Date:
We arrived at Dusit princess koh Chang by car, our first impression was quite pleasant, the hotel is well surrended by trees and garden, very modern design, but little old, anyway staff is very...

5/5

Excellent

Heavenly Retreat
Date:
Lovely hotel, sleek but not cold design and really well-designed rooms. Terrific bathrooms with separate huge tub and shower, wonderful restaurant. LOL-whatever it costs it is great value because...

3/5

Average

Just OK!
Date:
Traveled a long way to get there and almost everything was a bit short of the mark. The sheets had spots on them, not dirt but I think tough stains that wont wash off. The beach was not inviting and I...

4/5

Very Good

Cozy in rainy days
Date:
I was there couple months ago for a hotel review (yeah, again) and writing a story about Koh Chang of Trat province. The hotel's new and everything was pretty perfect. It was clean and convenient.... 

5/5

Excellent

awsome
Date:
very nice hotel. clean, the service was great.location very good, although it was a little far away from the other beaches. very goodrestaurant and bar. ideal for quiet and relaxing holidays. maybe...

5/5

Excellent

Beautiful Resort - extremely friendly staff!
Date:
The Dusit Princess Koh Chang is a very beautiful Resort with a stunning architectural concept. With its green basis color it seems to blend into the surrounding jungle - a heaven of nature and...

5/5

Excellent

Heaven
Date:
My husband and I enjoyed 10 days at this beautiful resort. The setting was magic, the service excellent. We loved the treatments at the resort's Namm spa, we also enjoyed our private pool, as...

5/5

Excellent

Great Resort - Perfect!
Date:
Our first reaction to the resort, gorgeous! So modern yet cozy. It may be 30 minutes away from the Pier but well worth it. My husband and I brought our two boys to this incredible place and enjoyed...         

5/5

Excellent

A real gem
Date:
March 2008. After much research and many miles covered on our scooters we finally fell upon the Dusit Princess. We had been hunting all over Koh Chang, looking for that special place to lodge our...

5/5

Excellent

Fantastic service and atmostphere
Date:
Just got back from Dusit Princess yesterday. Travelled with my wife and stayed in the Garden View room. It was not bad at all. The room is quite new, clean and modern. The bath room is big enough with...

1/5

Terrible

Good hardware, but no software
Date:
The Dusit Princess has a great building structure, layout, decor and ambience, which would make it one of the best hotels on Koh Chang. Having said that, it's got nothing else going for it. A fact...

2/5

Poor

Lots of Potential, but has a lot of work to do
Date:
The potential of this hotel is fantastic, but the reality is not so great. One wonders who designed this hotel and if they were keeping guest comfort in mind. From the front, it is all concrete and...