Follow
Twitter
Facebook
Instagram

Aana Resort And Spa Reviews

   

Aana Resort And Spa
shadow
Instagram

Reviews of Aana Resort And Spa

91

Hotel
Reviews

Hotel Reviews

Read all 91 reviews and thoughts (average: 3.81 out of 5) on the Aana Resort And Spa before you book online.

4/5    Score based on 91 reviews

5/5 =
Excellent
33%
4/5 =
Very Good
36%
3/5 =
Average
18%
2/5 =
Poor
5%
1/5 =
Terrible
8%
5/5

Excellent

Cool, different, MY FAVORITE
Date:
I love this hotel. I was there 3 years ago, and was blown away for outlay, design, and service. I was so thrilled to see that nothng had changed in the last years when it came back now in jan....

4/5

Very Good

Beautiful resort, couple of minus points
Date:
The location and look of this hotel is stunning. Don't be put off by the kayak trip to the beach, its fun, takes 5 minutes and the river is absolutely beautiful. The hotel's 'spot' is at the nicest...

3/5

Average

Great location, the rest could be improved
Date:
The key postive points for this hotel are the location and the view. The sunset from the terrace is very romantic and the kayak ride to the beach is fun. You are not in a major tourist location so...

2/5

Poor

Nice but has issues
Date:
Overall it’s a nice resort. The only issues are the staff and the fact that its not on the beach. You can kayak or take a boat to the beach which is fun but for me the whole point of being on an...

5/5

Excellent

Rustic charm of the beautiful AANA resort and spa
Date:
We have read all the reviews for the AANA resort and spa and wonder if there are 2 hotels; because the reviews swing from excellent to poor. Fortunately, we stayed at the excellent AANA and had a...

1/5

Terrible

Totally disappointed
Date:
This hotel might has been one of the most beautiful hotels at koh chang. But this period is over. The only thing which is still breathtaking is the quiet area to relax and the nice flora around the...

3/5

Average

Not up to my expectations
Date:
For me, a good hotel should have customer-orientated service, clean and modern rooms/amenities and a good breakfast. This hotel lacks a little in all 3 criteria. During check-in I was really happy to...

5/5

Excellent

An Excellent Resort!!! I would not hesitate to go back anytime
Date:
We have hesitated a lot to stay here or not as we have read all the different reviews on TA. One said 'terrible' the other said 'best ever' so it was not an easy call whatsoever. Finally, the kayak...             

5/5

Excellent

Great hotel
Date:
Just got back we stayed in one of the villas loved the view. The pool on our balcony was cold but we didn't get the best of weather so maybe when it's sunny all day it might be different but still...

4/5

Very Good

Return to AANA
Date:
Stayed here 4 years back and pleasantly surprised by the improvement in the caliber of the staff. Everyone was friendly and helpful, whereas previously I had found them otherwise. The Villa was as...

5/5

Excellent

Amazing!
Date:
I spent an amazing 10 nights at this resort and found it enchanting. Nothing was too much trouble for the warm & welcoming friendly staff. The private beach, the night fly boat trip, the food, the...

1/5

Terrible

Nice hotel, very bad customer orientation
Date:
The hotel is very nicely been set up. That is, if you have booked a villa an not a deluxe room. Not all vila's have sea view, so make sure you request for it. The villa is not very large and the...

4/5

Very Good

Nice location and nice view
Date:
I went there when this hotel has a lot of customers and group seminars no one helped me held bags but that's find. The stairs of deluxe rooms building's so narrow I guess a big guy cannot climb on...       

1/5

Terrible

sandflies on the beach
Date:
we stayed there for 4 nights. nobody informed us, that they have a probleme with sandflies on the beach. So I did not know and in the end I had over 80 bits. I got a terrible allergic reaction. The...

5/5

Excellent

Amazing location! most beautiful setting - on the river, with a private beach... DREAM...
Date:
OK, this is a different level to most places in koh chang! most beautiful and romantic setting - on the river, with a private beach 2 min kayaking or a little bout(free, GREAT FUN!) great tasteful...

4/5

Very Good

Great Hotel Location and rooms - but poor customer service
Date:
Aana is a very nice hotel, it's located on the mouth of the river which is a lovely location. You take the shuttle boat or a kayak if you want to head to the private beach... which is a great...

4/5

Very Good

Beautiful Resort, Amazing Rooms
Date:
We were there for 2 nights and the entire property was beautiful. It was along a river perched up on a hillside. There were beautiful views from the rooms, multiple pools and the restaurant was... 

5/5

Excellent

not a beacg front Resort but peaceful
Date:
I was there for 3 Days and quite enjoyable , one thing that bugs me to the end was the resort had not provide toothbrush for the guests dont know why .. the place was peaceful ...  

4/5

Very Good

Beautiful place , very peaceful
Date:
Stayed at the Aana for 5 nights . The buildings and grounds are stunning and very well maintained . Our room was spacious , well appointed and had a lovely view from the balcony . The staff were...

5/5

Excellent

Wonderful hotel!
Date:
I absolutely loved this hotel! I have stayed in many different types of accommodation across Thailand ranging from budget backpacker places to five star luxury hotels but this is my absolute...

4/5

Very Good

Unique resort in a rainforest setting
Date:
We stayed in a Villa for B3200, and my parents stayed in a Hilltop Villa for B4000. Rates include a decent buffet breakfast. Both had personal jacuzzis and the Hilltop Villa was more spacious....

5/5

Excellent

Great place to relax
Date:
I love this place! It's comfortable and classy and well situated, along a river flowing to their private beach. Kayaks are free and available to use, and if you're too lazy for that they happily...

4/5

Very Good

Amazing two week stay, good location, spacious room, great spa.
Date:
My girlfriend and I spent 11 nights at Aana resort in March 2012. We upgraded to a Grand Deluxe room which was an excellent decision - spacious and cool, with a nice view across one of the swimming...

5/5

Excellent

Great hotel...witnessing great improvements.
Date:
We have just completed a 15 night stay at this hotel. We are no strangers to this hotel having visited for the last 2 years. The hotel has a new general manager who is extremely keen to improve...

5/5

Excellent

Didn't see any better on the island
Date:
We stayed for three days in one of the villas with the deck and plunge pool and loved it. The architecture of the villas is attractive and unique, the infinity pool beautiful, clean and uncrowded,...

4/5

Very Good

Great value
Date:
We booked a deluxe room. Rooms: The deluxe room was more than ok. We had a large veranda with a lovely daybed. The bathroom could have been better, because there was a leak from the shower that...

5/5

Excellent

PARADISE with Ritz Carlton Service without the Ritz Price Tag
Date:
From the moment you arrive, you feel you are in paradise. We arrive on my birthday to stay there for 2 days, and since it was my birthday, they upgraded us to a villa with an outdoor Jacuzzi... Great...        

3/5

Average

Dissapointing overall experience
Date:
We booked five nights via an internet provider after having doen plenty of research. We booked a top view villa which is supposed to be the highest category at this hotel. We compared prices at...

4/5

Very Good

A favourite with a bad moment unfortunately
Date:
We stayed 6 nights in a deluxe villa with plunge pool. The room was fantastic - large, clean, modern with a great balcony and plunge pool overlooking the jungle. I have visited the hotel before 2...

3/5

Average

Location not great, hotel ok.
Date:
Location isn't great out of town a bit. Food in restuarant terrible and over priced. Our room wasn't the cleanest stains on the floor!Our mini bar was a cupboard no fridge, then 10 o'clock one night...

2/5

Poor

Not what we expected
Date:
We stayed at this hotel for 1 week in November 2011. The hotel did not deliver what it promised in the deal we paid for, ie no welcome drink, no fruit in room, check-in was slow and tedious, although...

4/5

Very Good

Nice Place for a RELAXING holiday
Date:
I will try to keep this review quite simple... as I want to make everyone's life easier at the time of booking a hotel in Koh Chang. This hotel is nice. About 20 minutes from White Sands Beach....    

1/5

Terrible

Worst Resort in Asia
Date:
I've been all over Asia, and have stayed in 1

4/5

Very Good

Charming hotel on sunset beach
Date:
Lovely hotel, pleasant clean rooms, private beach which is accessed by free kayaks or hotel boat. Only 2 min to the beach but lovely through lagoon. Beach is part of Aana and you get seats, shades,...

3/5

Average

Very nice but with a few issues
Date:
I stayed at Aana for 2 nights, and I have a very mixed opinion of the place. In some respects they were excellent, in others I felt very let down. The rooms are small, but really beautiful. They...

5/5

Excellent

Great hotel for swimmers who don't need the internet
Date:
Stayed here for a week over Christmas and overall had a thorougly splendid time. Rooms Fine for the price. Huge (width ways) beds which did make me glad to be 5 foot 5 rather than 6 foot 5, we...

4/5

Very Good

Loved it!
Date:
We stayed at the Aana resort for 10 days, initially in a deluxe room but after extending our trip we decided to upgrade to one of the Top view villas with Jacuzzi. The hotel is set in the most...     

4/5

Very Good

Amazing - Can't wait to visit again
Date:
We stayed at Aana for a week as part of our three week honey moon in Thailand and we didn't want to leave. The staff here are extremly friendly and very helpful. Our hill top villa (with private...

4/5

Very Good

Lovely place
Date:
I have beautiful memories of the place. The place has very nice rooms and very hospitable staff. The interiors of the room are designed to give a cottage feeling. Their restaurant is located by the...

3/5

Average

Could be better
Date:
Hotel is quite old and looked dated but the room is ok. Bed make a lot of noises when moving, pillows are soft enough, curtain can not block the light at all. Private pool is useless as it is outside,...

5/5

Excellent

Magical, unique setting and experience
Date:
We had one of the best holidays ever at Aana Resort. After being initially disappointed by our hill top villas we were quickly and effciently changed to villas with a plunge pool over looking the...  

5/5

Excellent

Absolutely great!
Date:
Myself and my partner stayed here for a week in early November with 4 of our friends. I can highly recommend Aana Resort. The whole resort is beautifully designed, and feels a bit like you're living...

5/5

Excellent

I love this property. Very unique. Resort settings are something you would not see in modern times with absolutely no compromise
Date:
Wonderful property. I would highly recommend this. I love this property. Very unique. Resort settings are something you would not see in modern times with absolutely no compromise in quality or...

4/5

Very Good

Perfect location
Date:
Highly recommend this Hotel/Resort if you want to stay away from the hustle and bustle of Koh Chang and yet be within easy reach of restaurants and shopping. The location by the river is just...

5/5

Excellent

Fabulous stay. Hard to imagine and very impressed how one could design a place around the natural beauty of the land.
Date:
I stayed here in June with my wife and kids. We absolutely loved the place. So much greenery around. Having come from a city I have to credit the owners for building the property around the natural...

4/5

Very Good

Best place to stay on Koh Chang
Date:
Great Value, beautyfull designed, feels like you stay in a rainforest, 2 pools, good restaurant and breakfast, helpfull staff, clean and with a private beach , free kayaking. Good location, quiet and...

5/5

Excellent

Wonderful get away...
Date:
My wife and I just finished a three day stay with AANA Resort and Spa in Koh Chang and absolutely had to write a glowing review after getting home. The service, the food, the amenities, and the...

5/5

Excellent

Quaint place and very unique setting. Internet photos do not do it justice.
Date:
Great property. I would highly recommend it. Bad reviews are I guess by the competitors on the island.

1/5

Terrible

Very disappointing
Date:
I don't know where to start on this review. I was so dissapoibted with aana. It looked like an amazing place on the website but the buildings are so run down and dirty. It does not look at all like...

4/5

Very Good

Almost perfect
Date:
This is a lovely quiet reort, tucked away by a nice river, not far from the sea. We stayed with my family - wife, sister and parents. My wife and I thought it was idylic - winding paths over little...

5/5

Excellent

Ignore Negative reviews !!!
Date:
I think everyone should ignore the negative reviews about AANA because it really is an amazing place. We all know that you can just not please some people no matter how hard you try. I just think...

4/5

Very Good

It was ok
Date:
Room We stayed in a deluxe room and it was very nice and comfy. Not huge but it did the job and was clean with the standard amenities. Room cleaning was great everyday. Nothing to fault. Our key...

3/5

Average

Very good service and very nice hotel area but far away
Date:
Hotel area is really unique and great! The hotel has very good free services (kayaks, free shuttle bus to White Sand Beach) and friendly stuff. In the evening you can feel the rain forest when...   

3/5

Average

dissapointed
Date:
The photos of this hotel on the internet make it look more modern that it actually is. At check in we were advised that our room (702) wasn't clean yet so we were placed in room 703 instead. I had...

4/5

Very Good

We really enjoyed ourselves here
Date:
Well, we were pleasantly surprised to find this resort really nice and relaxing for our family! We booked latestays and got a very decent rate. The rooms are calm and peaceful, they are a little bit...

5/5

Excellent

Very nice hotel that made our holiday different
Date:
The hotel is on a river and not on the beach, but yet we were provided with free kayaks to go to the beach. It only takes 5 minutes to paddle from the hotel pier to the beach. The beach is nice and...

3/5

Average

Maybe best resort on Ko Chang, but not the best service....
Date:
Aana resort is lovely. Especially the beach and the infinity pool....rooms are not big, but have everything you need. Garden if wonderful and very tropical. Reception, spa and cleaning staff is...

1/5

Terrible

Nice resort but servicelevel totally unacceptable!
Date:
I don't want to spend too much time for this review, in fact the review of user Alexzh1 describes the hotel and it's pro and cons pretty good! To put it in a nutshell: if you're only interested in...

5/5

Excellent

A Steal for the Price- Don't Pass it by!
Date:
We absolutely loved staying at this resort. We stayed in a villa with a plunge pool- and I wouldn't consider booking any other room here. The upgrade is a small price and the benefits greatly exceed...

5/5

Excellent

Bloody loved it!
Date:
Aana's great - we stayed there for 2 nights. It's set in a tropical rainforest and you walk over wooden bridges between the rooms so it feels like a treetop hotel. There are two lovely pools - one's...

3/5

Average

Few Pros and many Contras
Date:
Pros- 1. The hotel location is very charmant and the surrounding pretty and quite tropical. 2. Bungalows looks very pretty. 3. Free and enought kayaks to the beach. 4. Sunset Dinner in a...

4/5

Very Good

Near the best beach in Koh Chang (and its a private one!)
Date:
A lovely hotel with lovely rooms all white and fairly romantic. On a very quiet spot but if you come out of the hotel and walk to the left there is all you really need for a weeks stay. A Bodiworks...

3/5

Average

Excelent service
Date:
We were at resort 7 days. We were at AANA resort 4 days. This resort would be good choice if you liked tranquility with beautiful setting and comfort. Very fine restaurant, pool and room. Service...

4/5

Very Good

Relaxing but all too brief stay at AANA Resort!
Date:
My wife and I recently stayed at AANA last week for 3 days/nights (too short!) coming from Bangkok by bus (5 hours) and then ferry (20 minutes), then pickup truck taxi ride (10 minutes of windy uphill...

2/5

Poor

No value for the price
Date:
The staff was very poorely trained, even 5 times cheaper reaturants on the beach had a much better service. The prices are obviously higher than reality. There is a spa nearby with very nice...

4/5

Very Good

With a few complaints, make a good resort
Date:
Is quite a nice resort. It has lots of plants and garden to give that nice surroundings. The room is in the round dome shapes - all whites and has sun deck area balcony. It has 2 swimming pools, the...

4/5

Very Good

Luxurious Resort, tucked away with great beach access.
Date:
Aana was great, my wife and I stayed there for 5 nights just before Christmas and were blown away. Though it did have its flaws, its definitely worth a trip. I broke it down to the pros and...          

1/5

Terrible

Avoid this property if you expect a clean room, good service, and
Date:
The F&B Manager had quit some time before "high season." It seems that the hotel decided to have a"self managed" food service, so we waited forever for every meal. The room air conditioner was very...

5/5

Excellent

Fantastic resort - already considering a second stay.
Date:
We stayed at Aana for a week and really loved it. We were satisfied with our experience and given the great trip and value are considering a family vacation there. We stayed in a top-view villa...

5/5

Excellent

Romantic get away with great atmosphere
Date:
We stayed 2 weeks in november at the Aana Resort, and had a very nice, pleasant and relaxing vacation. The staff is very friendly and all smiles. The english is not too good, so we had a couple of...

3/5

Average

Wish it was nearer to the town
Date:
Nice place, quiet, clean and decent overall, plus we had our own lovely cat which moved onto our balcony! Addtional expense was cat food and the internet wifi wasn't cheap or reliable but the balcony...

4/5

Very Good

Peaceful holiday in beautiful surroundings
Date:
For the first notice, Aana is not a beach resort in traditional way and if you are looking for something else than grouded beach just next to you, this might be the one that you are looking for. Aana...    

4/5

Very Good

I quite liked the Aana!
Date:
I stayed at the Aana for four nights having got a good deal off Agoda. We had booked a villa but the room we were shown whilst lovely was next to the main hotel building and the terrace was...

4/5

Very Good

Unusual hotel great holiday.
Date:
Stayed at the Aana for a week. Decided to pick a Grand Delux room and was delighted with decision. View over creek worth extra money. Free boat to hotel beach with sunbeds, or paddle down yourself in...

3/5

Average

Ok but not great
Date:
Nice gardensetting, however, some of the buildings needs an update. Clean room, changed towels (and bedclothes) every day, however, some of the bedcothes could be replaced by new as they were quite...

3/5

Average

Good value to stay
Date:
Anna is a 3 star hotel in koh chang, what I've paid for is worth it to received, the hotel is alright, have 2 swimming pools, but its far to walk from my room to resturant to have breakfast every...

5/5

Excellent

Perfect
Date:
Fantastic hotel with unique setting and location. Excellent service from wonderful staff - would thoroughly recomend it.

3/5

Average

Good, but not great
Date:
The staff of this hotel suffers from a serious lack of creativity. The setting is nice, the location is beautiful, but it does not deserve the qualification ' 4 star hotel'. It's more a solid 3 star...

2/5

Poor

not the best place
Date:
Tried to book the hotel directly, they offer 2400. Agoda at 1400 incl breakfast. Hotel just said please book with them, so I did. Arrival all ok and I was looking forward to a nice stay. •Room...

4/5

Very Good

Perfect place for a layover
Date:
My wife and I were returning from a long business trip in Asia and needed a quiet, relaxing spot where we could recover - lucky that we found the Aana resort! Though we had several problems at first -...

4/5

Very Good

Romantic tropics
Date:
PROS: * They have their own private beach. You get a free kayak which you use to paddle out straight from the hotel steps to the beach itself. * It is surrounded by a somewhat tropical theme -...

5/5

Excellent

perfectly relaxing
Date:
we extended our stay just to have a couple more days enjoying this hotel and location. everything you could want in a romantic getaway. the top pool was so peaceful, especially for those evening...

3/5

Average

Great but needs maintenance
Date:
Great hotel with a very great promotion for low season. Weather was bad so we were very happy to be able to stay there with big rooms, big pool, canoe on the river, great beach, great spa, fitness...

5/5

Excellent

Quiet and relaxing!!!
Date:
1) AIRPORT TRANSFER/CHECK-IN: Pick-up from the airport was quick and hassel free. We had a private car to the beach which took about 30 minutes. We then boarded a speed boat which took us to the...          

5/5

Excellent

Great Resort with great staff
Date:
This is a great resort in a lovely location, but what really makes it special is the great staff that work there. They handled all our arrangements perfectly and helped make our stay very...

4/5

Very Good

Lovely honeymoon surrounded in nature
Date:
My husband and I spent the most romantic, lovely and relaxing honeymoon at Aana that we didn't want to leave. The manager, Hans was kind to extend their Valentine's Day package to us for our...     

4/5

Very Good

Good resort package experience
Date:
I booked a promotional package from Aana and was basically happy. I live in Bangkok and really just wanted a no-hassle get away from the city. My package included a mini-van to and from the resort and...

4/5

Very Good

Peaceful and Relaxing
Date:
Positives: * 2 pools, which were not crowded * Grounds of the hotel were lush with vegetation, had a very natural feel and grounds were also very private since the hotel is set back from the road,...

2/5

Poor

Not impressed at all
Date:
This is faraway from a 4 star resort , the font desk staff is helpful but staff at the restaurant is far below par , some staff enjoying themselves playing on the computer and just don’t care about...

4/5

Very Good

A romantic valentine..
Date:
I spent a few days including valentine day with my partner at the Aana resort. The hotel location is gorgeous. Our bungalow was hidden in the lush tropical vegetation, overlooking the river..It also...   

5/5

Excellent

Paradise in nature luxus!
Date:
It was our 3 th. trip to Thailand and Aana was our 5 th. pace to stay on this trip and it got our home! It is built in the wild nature and it is very peacefull but only 10 minutes by car to the city...